Frequently asked questions

Each expedition page states exactly what is included. As a rule, the price includes the guide, entrance fees and the meals listed in the program. We include meals where arranging them yourself would be hard (remote trails, farms, areas with few places to eat) and leave them out where it is easy to arrange them yourself, such as in towns with plenty of restaurants.

For every expedition we offer a central meeting and return point, and we design routes to be easy to reach by public transport too. If you prefer to skip the logistics, we can always quote additional private transport, including a private transfer from Medellín, to make the trip more comfortable.

You can cancel up to 3 days before your expedition starts and receive a full refund. If we cancel, we also refund everything you have paid.

To secure your spot we ask for a 50% deposit. This confirms your expedition and lets us arrange guides, accommodation, transport and food in advance. Message us on WhatsApp at +57 350 418 6252. We recommend booking early, as guide availability is limited.

It depends on the activity. We often start from La Piñuela, which the Granada bus line (Medellín–San Francisco) reaches from Medellín's Terminal del Norte. For weekend returns, buy your ticket in advance. We also arrange private transport: send us the date, time and pick-up place.

All of them leave at 8:00 a.m. sharp. On the one-day Valle de las Cascadas hike, arriving on time matters most, because it's a long day.

Yes, to guarantee availability. Expeditions are private for your group and guides are limited.

The 1-day hike is an intense, fast-paced day with an early start. The 2-day hike includes a night at an authentic family farm, at a calmer pace; it's the most popular and the best value for money.

1-day hikes: lunch. 2-day hikes: lunch and dinner (day 1), breakfast and lunch (day 2) (4 meals). 3-day hikes: lunch and dinner (day 1), breakfast, lunch and dinner (day 2), breakfast and lunch (day 3) (7 meals). Breakfast on day 1 is not included. Each page states exactly which meals the activity includes.

At authentic family farms. They are clean, simple family homes set up to receive visitors; they are not hotels. On the 3-day Melcocho hike we sleep at the same farm both nights.

A light backpack; clothing for a warm, humid climate (25–30 °C) and a sweater for mornings and evenings; shoes or sandals with good grip for slippery paths and mud; long sleeves or repellent; swimwear and a towel; a water bottle; a rain jacket.

All of them are demanding. There is no fixed minimum age: it depends on each person's experience and fitness. If in doubt, message us and we'll advise you.

Many activities are family-friendly. We've done hikes with children, but it depends on age, experience and the program. Message us and we'll design the expedition around your family.

Not if you're careful: the rocks are slippery. In heavy rain we stay out of the water because of the stronger current. Our guides decide on the spot.

We reschedule your activity or offer an alternative experience. If that isn't possible, we refund what you paid.

One week a month, access is closed for cleaning and recovery of the river. These weeks can change; ask for available dates on WhatsApp.

It's humid, with frequent rain at night and strong sun during the day. You'll see wildlife such as monkeys, sloths and birds, and also insects, spiders and snakes.

Our team is with you on WhatsApp (+57 350 418 6252).

Yes. We work with agencies and DMCs under their own rates and conditions. Write to us from the "Agencies / DMC" section or at [email protected].

Of course. Our team also takes photos and videos; we ask your permission before using them. If you prefer not to appear, tell your guide.